← All 785 jobsFile 43-9061
Office Clerks, General
Also filed here: Office clerk, Clerk, Back office, Mis executive
Lightly edited
AI performs some of this work. Most of it still needs a person. The BLS expects 6% fewer of these jobs by 2035.
- Rank
- #187 of 785 jobs, by how much of the work AI does
- US jobs, 2025 to 2035
- -6% All jobs: +3.5%
- Median US pay
- $45,010 a year, 2025
- People doing it
- 2.6 million in the US, with about 249,000 openings a year
The work, 24 activities
The job description, marked up.
Every activity in this job, the biggest first. Tap a line for the evidence.
- deleAI does this
- +AIAI helps
- stetStill yours
AI does this: Communicate with others about operational plans or activities10%
AI performed this in about 1 in 354 Copilot conversations and completed it 90% of the time.
AI helps with this: Operate office equipment8%
People asked AI for help with this in about 1 in 1,704 conversations, and it got them there 85% of the time.
AI does this: Examine materials or documentation for accuracy or compliance7%
AI performed this in about 1 in 824 Copilot conversations and completed it 86% of the time.
AI does this: Respond to customer problems or inquiries6%
AI performed this in about 1 in 6 Copilot conversations and completed it 84% of the time.
AI helps with this: Provide information to guests, clients, or customers6%
People asked AI for help with this in about 1 in 75 conversations, and it got them there 91% of the time. In this job the work is hands-on, so AI can only assist.
Still yours: Maintain operational records6%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Gather information from physical or electronic sources5%
AI performed this in about 1 in 28 Copilot conversations and completed it 87% of the time.
Still yours: Sort materials or products5%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Distribute materials, supplies, or resources5%
AI does this in desk jobs, but in this one it is mostly hands-on.
AI helps with this: Compile records, documentation, or other data4%
People asked AI for help with this in about 1 in 191 conversations, and it got them there 86% of the time. In this job the work is hands-on, so AI can only assist.
AI helps with this: Perform administrative or clerical activities4%
People asked AI for help with this in about 1 in 171 conversations, and it got them there 89% of the time. In this job the work is hands-on, so AI can only assist.
AI does this: Evaluate the quality or accuracy of data4%
AI performed this in about 1 in 683 Copilot conversations and completed it 82% of the time.
Still yours: Process shipments or mail3%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Reconcile financial data3%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Execute financial transactions3%
People asked AI for help with this in about 1 in 1,073 conversations, and it got them there 93% of the time.
Still yours: Collect fares or payments3%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Schedule appointments3%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Assign work to others3%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Monitor resources or inventories3%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Prepare documentation for contracts, applications, or permits2%
People asked AI for help with this in about 1 in 1,066 conversations, and it got them there 94% of the time.
AI does this: Train others on operational or work procedures2%
AI performed this in about 1 in 348 Copilot conversations and completed it 92% of the time.
AI helps with this: Measure physical characteristics of materials, products, or equipment2%
People asked AI for help with this in about 1 in 1,656 conversations, and it got them there 84% of the time.
Still yours: Maintain tools or equipment2%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Supervise personnel activities1%
Barely appears in AI conversations: fewer than 1 in 2,000.
2025 to 2035
Ten years from now.
For every 100 of these jobs in 2025, the BLS projects 94 in 2035. Across all US jobs, about 104.
Even shrinking, it should still see about 249,000 openings a year as people retire or move on.
BLS on AITechnology that automates document preparation and clerical tasks reduces demand. Source ↗
Nearby
Where your skills travel.
Jobs that share the most work with this one, where AI does less of it.
- Shares 38% of the workMedical Secretaries and Administrative Assistants17% AI does, against 34% here+4.8% by 2035 · $45,930 · High school diploma
- Shares 36% of the workLodging Managers21% AI does, against 34% here+3.8% by 2035 · $69,250 · High school diploma
- Shares 34% of the workCouriers and Messengers4% AI does, against 34% here+8% by 2035 · $39,200 · High school diploma
The wire
On the wire.
Nothing filed about this job yet. The latest from the Work front:
How to read this file.
deleAI does this. In US Bing Copilot conversations from January to September 2024, AI itself performed the activity, completed it and made a real difference often enough to count.
+AIAI helps. People brought the activity to AI as their own goal, and it usually got them there.
stetStill yours. It barely shows up in AI use, AI rarely finishes it, or in this job it needs hands.
Shares are weighted by how much each activity matters in the job, using O*NET. Microsoft’s own AI applicability score for this job is 0.24, higher than 78% of jobs.
Doing an activity is not doing a job. The researchers behind this data warn against reading it as job loss, and so do we. It is US data; the shape of the work travels.
Sources: Microsoft Research, Working with AI (2025) · O*NET OnLine, 43-9061 · BLS Employment Projections 2025 to 2035
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