← All 785 jobsFile 43-6013
Medical Secretaries and Administrative Assistants
Mostly untouched
AI barely touches this work so far. The BLS expects 4.8% more of these jobs by 2035, faster than the 3.5% average.
- Rank
- #390 of 785 jobs, by how much of the work AI does
- US jobs, 2025 to 2035
- +4.8% All jobs: +3.5%
- Median US pay
- $45,930 a year, 2025
- People doing it
- 979,000 in the US, with about 89,200 openings a year
The work, 17 activities
The job description, marked up.
Every activity in this job, the biggest first. Tap a line for the evidence.
- deleAI does this
- +AIAI helps
- stetStill yours
Still yours: Maintain health or medical records12%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Process shipments or mail11%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Schedule appointments10%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Provide information to guests, clients, or customers7%
People asked AI for help with this in about 1 in 75 conversations, and it got them there 91% of the time. In this job the work is hands-on, so AI can only assist.
AI helps with this: Communicate with others about operational plans or activities6%
People asked AI for help with this in about 1 in 1,065 conversations, and it got them there 93% of the time. In this job the work is hands-on, so AI can only assist.
AI helps with this: Operate office equipment6%
People asked AI for help with this in about 1 in 1,704 conversations, and it got them there 85% of the time.
AI helps with this: Operate computer systems or computerized equipment6%
People asked AI for help with this in about 1 in 77 conversations, and it got them there 79% of the time. In this job the work is hands-on, so AI can only assist.
AI does this: Assist others to access additional services or resources6%
AI performed this in about 1 in 31 Copilot conversations and completed it 88% of the time.
AI does this: Provide general assistance to others, such as customers, patrons, or motorists6%
AI performed this in about 1 in 9 Copilot conversations and completed it 83% of the time.
AI helps with this: Prepare documentation for contracts, applications, or permits5%
People asked AI for help with this in about 1 in 1,066 conversations, and it got them there 94% of the time.
Still yours: Interview people to obtain information5%
People try AI for this, but it seldom finishes the work in full.
Still yours: Maintain sales or financial records5%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Collect fares or payments5%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Compile records, documentation, or other data4%
AI performed this in about 1 in 301 Copilot conversations and completed it 90% of the time.
Still yours: Maintain operational records3%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Purchase goods or services2%
People asked AI for help with this in about 1 in 214 conversations, and it got them there 91% of the time.
AI does this: Perform administrative or clerical activities1%
AI performed this in about 1 in 401 Copilot conversations and completed it 90% of the time.
2025 to 2035
Ten years from now.
For every 100 of these jobs in 2025, the BLS projects 105 in 2035. Across all US jobs, about 104.
About 89,200 openings a year, from growth and from people who retire or move on.
BLS on AIBLS lists this among occupations affected by AI, yet still projects growth. Source ↗
Nearby
Where your skills travel.
Jobs that share the most work with this one, where AI does less of it.
- Shares 22% of the workMedical Assistants10% AI does, against 17% here+12.9% by 2035 · $45,690 · Postsecondary certificate
- Shares 22% of the workFlight Attendants4% AI does, against 17% here+8.8% by 2035 · $63,580 · High school diploma
- Shares 33% of the workPostal Service Mail Carriers4% AI does, against 17% here-0.3% by 2035 · $60,550 · No formal credential
The wire
On the wire.
Nothing filed about this job yet. The latest from the Work front:
How to read this file.
deleAI does this. In US Bing Copilot conversations from January to September 2024, AI itself performed the activity, completed it and made a real difference often enough to count.
+AIAI helps. People brought the activity to AI as their own goal, and it usually got them there.
stetStill yours. It barely shows up in AI use, AI rarely finishes it, or in this job it needs hands.
Shares are weighted by how much each activity matters in the job, using O*NET. Microsoft’s own AI applicability score for this job is 0.18, higher than 64% of jobs.
Doing an activity is not doing a job. The researchers behind this data warn against reading it as job loss, and so do we. It is US data; the shape of the work travels.
Sources: Microsoft Research, Working with AI (2025) · O*NET OnLine, 43-6013 · BLS Employment Projections 2025 to 2035
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