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Reservation and Transportation Ticket Agents and Travel Clerks
Lightly edited
AI performs some of this work. Most of it still needs a person. The BLS expects 2.5% more of these jobs by 2035, slower than the 3.5% average.
- Rank
- #148 of 785 jobs, by how much of the work AI does
- US jobs, 2025 to 2035
- +2.5% All jobs: +3.5%
- Median US pay
- $44,390 a year, 2025
- People doing it
- 120,100 in the US, with about 11,800 openings a year
The work, 17 activities
The job description, marked up.
Every activity in this job, the biggest first. Tap a line for the evidence.
- deleAI does this
- +AIAI helps
- stetStill yours
AI does this: Provide general assistance to others, such as customers, patrons, or motorists18%
AI performed this in about 1 in 9 Copilot conversations and completed it 83% of the time.
AI helps with this: Provide information to guests, clients, or customers16%
People asked AI for help with this in about 1 in 75 conversations, and it got them there 91% of the time. In this job the work is hands-on, so AI can only assist.
AI does this: Explain regulations, policies, or procedures10%
AI performed this in about 1 in 84 Copilot conversations and completed it 93% of the time.
AI helps with this: Read documents or materials to inform work processes7%
People asked AI for help with this in about 1 in 51 conversations, and it got them there 88% of the time. In this job the work is hands-on, so AI can only assist.
Still yours: Assist individuals with special needs6%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Explain technical details of products or services6%
AI performed this in about 1 in 43 Copilot conversations and completed it 91% of the time.
Still yours: Move materials, equipment, or supplies6%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Monitor operations to ensure adequate performance6%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Compile records, documentation, or other data5%
People asked AI for help with this in about 1 in 191 conversations, and it got them there 86% of the time. In this job the work is hands-on, so AI can only assist.
Still yours: Maintain operational records4%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Determine values or prices of goods or services4%
AI performed this in about 1 in 510 Copilot conversations and completed it 92% of the time.
Still yours: Collect fares or payments4%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Clean tools, equipment, facilities, or work areas3%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI helps with this: Assist individuals with paperwork3%
People asked AI for help with this in about 1 in 665 conversations, and it got them there 91% of the time. In this job the work is hands-on, so AI can only assist.
AI helps with this: Maintain safety or security2%
People asked AI for help with this in about 1 in 1,066 conversations, and it got them there 93% of the time.
AI does this: Promote products, services, or programs1%
AI performed this in about 1 in 117 Copilot conversations and completed it 92% of the time.
AI does this: Obtain information about goods or services1%
AI performed this in about 1 in 225 Copilot conversations and completed it 85% of the time.
2025 to 2035
Ten years from now.
For every 100 of these jobs in 2025, the BLS projects 102 in 2035. Across all US jobs, about 104.
About 11,800 openings a year, from growth and from people who retire or move on.
Nearby
Where your skills travel.
Jobs that share the most work with this one, where AI does less of it.
- Shares 45% of the workPassenger Attendants26% AI does, against 38% here+6% by 2035 · $37,720 · High school diploma
- Shares 43% of the workBus Drivers, Transit and Intercity23% AI does, against 38% here+4.1% by 2035 · $59,050 · High school diploma
- Shares 41% of the workFlight Attendants4% AI does, against 38% here+8.8% by 2035 · $63,580 · High school diploma
The wire
On the wire.
Nothing filed about this job yet. The latest from the Work front:
How to read this file.
deleAI does this. In US Bing Copilot conversations from January to September 2024, AI itself performed the activity, completed it and made a real difference often enough to count.
+AIAI helps. People brought the activity to AI as their own goal, and it usually got them there.
stetStill yours. It barely shows up in AI use, AI rarely finishes it, or in this job it needs hands.
Shares are weighted by how much each activity matters in the job, using O*NET. Microsoft’s own AI applicability score for this job is 0.33, higher than 95% of jobs.
Doing an activity is not doing a job. The researchers behind this data warn against reading it as job loss, and so do we. It is US data; the shape of the work travels.
Sources: Microsoft Research, Working with AI (2025) · O*NET OnLine, 43-4181 · BLS Employment Projections 2025 to 2035
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