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Lightly edited
AI performs some of this work. Most of it still needs a person. The BLS expects 0.3% fewer of these jobs by 2035.
- Rank
- #293 of 785 jobs, by how much of the work AI does
- US jobs, 2025 to 2035
- -0.3% All jobs: +3.5%
- Median US pay
- $96,660 a year, 2025
- People doing it
- 13,300 in the US, with about 900 openings a year
The work, 11 activities
The job description, marked up.
Every activity in this job, the biggest first. Tap a line for the evidence.
- deleAI does this
- +AIAI helps
- stetStill yours
Still yours: Assign work to others21%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Direct organizational operations, activities, or procedures18%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Train others on operational or work procedures11%
AI performed this in about 1 in 348 Copilot conversations and completed it 92% of the time.
Still yours: Perform recruiting or hiring activities11%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Respond to customer problems or inquiries9%
AI performed this in about 1 in 6 Copilot conversations and completed it 84% of the time.
Still yours: Evaluate personnel capabilities or performance8%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Prepare reports of operational or procedural activities7%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Negotiate contracts or agreements6%
Barely appears in AI conversations: fewer than 1 in 2,000.
AI does this: Provide information to guests, clients, or customers4%
AI performed this in about 1 in 9 Copilot conversations and completed it 87% of the time.
Still yours: Collect fares or payments2%
Barely appears in AI conversations: fewer than 1 in 2,000.
Still yours: Coordinate activities with clients, agencies, or organizations2%
Barely appears in AI conversations: fewer than 1 in 2,000.
2025 to 2035
Ten years from now.
For every 100 of these jobs in 2025, the BLS projects 100 in 2035. Across all US jobs, about 104.
Even shrinking, it should still see about 900 openings a year as people retire or move on.
Nearby
Where your skills travel.
Jobs that share the most work with this one, where AI does less of it.
- Shares 38% of the workGeneral and Operations Managers16% AI does, against 24% here+5% by 2035 · $105,770 · Bachelor’s degree
- Shares 34% of the workAdministrative Services Managers18% AI does, against 24% here+5.2% by 2035 · $114,130 · Bachelor’s degree
- Shares 24% of the workFacilities Managers14% AI does, against 24% here+4.6% by 2035 · $106,660 · Bachelor’s degree
The wire
On the wire.
Nothing filed about this job yet. The latest from the Work front:
How to read this file.
deleAI does this. In US Bing Copilot conversations from January to September 2024, AI itself performed the activity, completed it and made a real difference often enough to count.
+AIAI helps. People brought the activity to AI as their own goal, and it usually got them there.
stetStill yours. It barely shows up in AI use, AI rarely finishes it, or in this job it needs hands.
Shares are weighted by how much each activity matters in the job, using O*NET. Microsoft’s own AI applicability score for this job is 0.11, higher than 36% of jobs.
Doing an activity is not doing a job. The researchers behind this data warn against reading it as job loss, and so do we. It is US data; the shape of the work travels.
Sources: Microsoft Research, Working with AI (2025) · O*NET OnLine, 11-9131 · BLS Employment Projections 2025 to 2035
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