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Heavily edited

AI already performs a large share of the work in this job. The BLS expects 17.5% fewer of these jobs by 2035.

51%AI does16%AI helps33%Still yours
Rank
#80 of 785 jobs, by how much of the work AI does
US jobs, 2025 to 2035
-17.5% All jobs: +3.5%
Median US pay
$46,170 a year, 2025
People doing it
78,900 in the US, with about 6,300 openings a year

The work, 20 activities

The job description, marked up.

Every activity in this job, the biggest first. Tap a line for the evidence.

  • deleAI does this
  • +AIAI helps
  • stetStill yours
  1. AI does this: Communicate with others about operational plans or activities8%

    AI performed this in about 1 in 354 Copilot conversations and completed it 90% of the time.

  2. Still yours: Collect data about consumer needs or opinions7%

    Barely appears in AI conversations: fewer than 1 in 2,000.

  3. AI does this: Respond to customer problems or inquiries7%

    AI performed this in about 1 in 6 Copilot conversations and completed it 84% of the time.

  4. AI does this: Evaluate the quality or accuracy of data7%

    AI performed this in about 1 in 683 Copilot conversations and completed it 82% of the time.

  5. AI helps with this: Inspect characteristics or conditions of materials or products6%

    People asked AI for help with this in about 1 in 1,462 conversations, and it got them there 90% of the time.

  6. AI does this: Explain technical details of products or services6%

    AI performed this in about 1 in 43 Copilot conversations and completed it 91% of the time.

  7. Still yours: Inspect completed work or finished products6%

    Barely appears in AI conversations: fewer than 1 in 2,000.

  8. Still yours: Monitor resources or inventories5%

    Barely appears in AI conversations: fewer than 1 in 2,000.

  9. AI helps with this: Prepare documentation for contracts, applications, or permits5%

    People asked AI for help with this in about 1 in 1,066 conversations, and it got them there 94% of the time.

  10. AI does this: Provide information to guests, clients, or customers5%

    AI performed this in about 1 in 9 Copilot conversations and completed it 87% of the time.

  11. AI does this: Determine values or prices of goods or services5%

    AI performed this in about 1 in 510 Copilot conversations and completed it 92% of the time.

  12. AI helps with this: Perform administrative or clerical activities5%

    People asked AI for help with this in about 1 in 171 conversations, and it got them there 89% of the time. In this job the work is hands-on, so AI can only assist.

  13. Still yours: Direct organizational operations, activities, or procedures4%

    Barely appears in AI conversations: fewer than 1 in 2,000.

  14. Still yours: Maintain operational records4%

    Barely appears in AI conversations: fewer than 1 in 2,000.

  15. AI does this: Advise others on business or operational matters3%

    AI performed this in about 1 in 290 Copilot conversations and completed it 92% of the time.

  16. AI does this: Calculate financial data3%

    AI performed this in about 1 in 1,147 Copilot conversations and completed it 72% of the time.

  17. AI does this: Compile records, documentation, or other data3%

    AI performed this in about 1 in 301 Copilot conversations and completed it 90% of the time.

  18. Still yours: Process shipments or mail3%

    Barely appears in AI conversations: fewer than 1 in 2,000.

  19. Still yours: Collect fares or payments3%

    Barely appears in AI conversations: fewer than 1 in 2,000.

  20. AI does this: Promote products, services, or programs3%

    AI performed this in about 1 in 117 Copilot conversations and completed it 92% of the time.

2025 to 2035

Ten years from now.

For every 100 of these jobs in 2025, the BLS projects 83 in 2035. Across all US jobs, about 104.

US jobs by 2035-17.5%
shrinkingyellow tick: all jobs +3.5%growing

Even shrinking, it should still see about 6,300 openings a year as people retire or move on.

The wire

On the wire.

Nothing filed about this job yet. The latest from the Work front:

More from the Work front →

How to read this file.

deleAI does this. In US Bing Copilot conversations from January to September 2024, AI itself performed the activity, completed it and made a real difference often enough to count.

+AIAI helps. People brought the activity to AI as their own goal, and it usually got them there.

stetStill yours. It barely shows up in AI use, AI rarely finishes it, or in this job it needs hands.

Shares are weighted by how much each activity matters in the job, using O*NET. Microsoft’s own AI applicability score for this job is 0.32, higher than 92% of jobs.

Doing an activity is not doing a job. The researchers behind this data warn against reading it as job loss, and so do we. It is US data; the shape of the work travels.

Sources: Microsoft Research, Working with AI (2025) · O*NET OnLine, 43-4151 · BLS Employment Projections 2025 to 2035

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