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Loan Officers

Also filed here: Loan officer, Credit officer, Mortgage advisor

Heavily edited

AI already performs a large share of the work in this job. Even so, the BLS expects 1.1% more of these jobs by 2035, slower than the 3.5% average.

44%AI does6%AI helps50%Still yours

Financial work often uses specialised, compliant AI tools that consumer Copilot data does not see, so this file probably understates how much AI touches it.

Rank
Joint #111 of 785 jobs, by how much of the work AI does
US jobs, 2025 to 2035
+1.1% All jobs: +3.5%
Median US pay
$76,690 a year, 2025
People doing it
283,000 in the US, with about 17,100 openings a year

The work, 18 activities

The job description, marked up.

Every activity in this job, the biggest first. Tap a line for the evidence.

  • deleAI does this
  • +AIAI helps
  • stetStill yours
  1. Still yours: Interview people to obtain information9%

    People try AI for this, but it seldom finishes the work in full.

  2. Still yours: Evaluate condition of financial assets, property, or other resources9%

    Barely appears in AI conversations: fewer than 1 in 2,000.

  3. AI does this: Explain financial information8%

    AI performed this in about 1 in 220 Copilot conversations and completed it 90% of the time.

  4. AI does this: Gather information from physical or electronic sources7%

    AI performed this in about 1 in 28 Copilot conversations and completed it 87% of the time.

  5. Still yours: Examine financial activities, operations, or systems7%

    Barely appears in AI conversations: fewer than 1 in 2,000.

  6. Still yours: Maintain operational records7%

    Barely appears in AI conversations: fewer than 1 in 2,000.

  7. Still yours: Authorize business activities or transactions7%

    Barely appears in AI conversations: fewer than 1 in 2,000.

  8. AI does this: Respond to customer problems or inquiries6%

    AI performed this in about 1 in 6 Copilot conversations and completed it 84% of the time.

  9. AI helps with this: Execute financial transactions6%

    People asked AI for help with this in about 1 in 1,073 conversations, and it got them there 93% of the time.

  10. Still yours: Develop financial or business plans6%

    Barely appears in AI conversations: fewer than 1 in 2,000.

  11. AI does this: Evaluate the quality or accuracy of data6%

    AI performed this in about 1 in 683 Copilot conversations and completed it 82% of the time.

  12. AI does this: Maintain current knowledge in area of expertise5%

    AI performed this in about 1 in 40 Copilot conversations and completed it 91% of the time.

  13. AI does this: Analyze market or industry conditions4%

    AI performed this in about 1 in 1,486 Copilot conversations and completed it 91% of the time.

  14. AI does this: Promote products, services, or programs4%

    AI performed this in about 1 in 117 Copilot conversations and completed it 92% of the time.

  15. AI does this: Calculate financial data4%

    AI performed this in about 1 in 1,147 Copilot conversations and completed it 72% of the time.

  16. Still yours: Supervise personnel activities3%

    Barely appears in AI conversations: fewer than 1 in 2,000.

  17. Still yours: Prepare financial documents, reports, or budgets2%

    Barely appears in AI conversations: fewer than 1 in 2,000.

  18. Still yours: Develop organizational policies, systems, or processes1%

    Barely appears in AI conversations: fewer than 1 in 2,000.

2025 to 2035

Ten years from now.

For every 100 of these jobs in 2025, the BLS projects 101 in 2035. Across all US jobs, about 104.

US jobs by 2035+1.1%
shrinkingyellow tick: all jobs +3.5%growing

About 17,100 openings a year, from growth and from people who retire or move on.

BLS on AIAutomated systems handle more loan data processing in credit industries, slowing growth. Source ↗

The wire

On the wire.

Nothing filed about this job yet. The latest from the Work front:

More from the Work front →

How to read this file.

deleAI does this. In US Bing Copilot conversations from January to September 2024, AI itself performed the activity, completed it and made a real difference often enough to count.

+AIAI helps. People brought the activity to AI as their own goal, and it usually got them there.

stetStill yours. It barely shows up in AI use, AI rarely finishes it, or in this job it needs hands.

Shares are weighted by how much each activity matters in the job, using O*NET. Microsoft’s own AI applicability score for this job is 0.25, higher than 79% of jobs.

Doing an activity is not doing a job. The researchers behind this data warn against reading it as job loss, and so do we. It is US data; the shape of the work travels.

Financial work often uses specialised, compliant AI tools that consumer Copilot data does not see, so this file probably understates how much AI touches it.

Sources: Microsoft Research, Working with AI (2025) · O*NET OnLine, 13-2072 · BLS Employment Projections 2025 to 2035

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